FAQ
Before you contact us, please check our FAQ to see if your questions have already been answered.
Close All Terms & Conditions | Expand All Terms & Conditions
Do you have a special dinner on new year’s eve?
Yes, we do. On December 31, 2010, there is a compulsory New Year’s Eve gala dinner for all guests staying over this date. The cost is USD 114.95 net per adult or USD 57.48 net per child. Please contact resort for additional information
Can I make booking amendment?
- Please amend your booking on our website
- Or email our reservation department for assistance at Reservation@PadmaResortBali.com for "Change of Reservation"
- Confirmation of changed reservation is subject to room availability
What is your cancellation policy?
- One night charge will be forfeited for No show or Cancellation less than 3 days prior to arrival
- One night charge will be forfeited for No show or Cancellation less than 7 days prior to arrival in high season (June 16 – Oct 15)
- One night charge will be forfeited for No show or Cancellation less than 14 days prior to arrival in peak season (24 Dec - 5 Jan)
What is the Check in and check out time?
Check-in time: 14:00 hrs
Check-out time: 12:00 hrs
What is wedding / promotion code?
Wedding / promotional code is a special character for you to enter in order to get spesific offer, please contact us for more details sales@padmaresortbali.com
Day use until 18:00, 80% room charge will be applied, after 18:00 full charge will be applied.
What is your children policy?
- Maximum number of children sharing room with parents is one.
- We will charge children extra bed, from 05 – 12 years old.
- The price of children extra bed in deluxe chalet is different from the price of children extra bed in higher room category.
- Children extra bed for children below 5 years is free.
Can I have airport pick up?
Yes, We provide airport pickup with additional charge. Please ask our reservation staff when you make a booking.
How do I check the room availability and rates?
- Go to our instant confirmation booking’s page, enter your check in and check out date. The engine will show you room availability and rates.
- Special internet rates are only valid if you book through www.PadmaResortBali.com.
- All rates quoted in US dollars will be converted into local currency (IDR) upon settlement.
- Rates may change without prior notice.
What should I do when I wish to extend my stay?
If you wish to extend your stay, you may check availability on the website or Front Desk.
Which credit cards do we accept?
Visa, Master Card, Amex, JCB, Diners Club
Are your Resort rates per room or per person?
The rates displayed are per room, NOT per person. As a general policy, Resorts allow two adults per room. Extra bed will be changed for the 3rd person.
What’s the inclusion of the room rate?
Rates inclusive of daily breakfast, in-room internet and complimentary use of Fitness centre, Steam, and Sauna
Is compulsory New Year Eve’ dinner applied?
Yes, compulsory New Year's Eve Gala Dinner on 31 Dec 2009. The cost is USD 114.95 net per adult or USD 57.48 net per child.
Where is BALI?
Bali island is a province in Indonesia located at 8°25′23″S 115°14′55″E / 8.42306°S 115.24861°E Coordinates: 8°25′23″S 115°14′55″E / 8.42306°S 115.24861°E , the westernmost of the Lesser Sunda Islands, lying between Java to the west and Lombok to the east. It is one of the country's 33 provinces with the provincial capital at Denpasar towards the south of the island.
With a population recorded as 3,151,000 in 2005, the island is a home to the vast majority of Indonesia's small Hindu minority. 93.18% of Bali's population adheres to Balinese Hinduism, while most of the remainders follow Islam. It is also the largest tourist destination in the country and is renowned for its highly developed arts, including dance, sculpture, painting, leather, metalworking and music.
Flying time to Jakarta is about 1.5 hours, to Singapore and Perth (Australia) 2.5 and 3 hours, and to Hong Kong about 4 hours. 20 hours from New York and 18 hours from London.
Padma beach is located in Legian at the end of Jalan Padma. The beach is about a minute drive from Jalan Legian. Click here for google maps and recommendation blog. It is 15 minutes drive from International Ngurah Rai Airport.
|
